Terms & Conditions
Terms & Conditions for Deblemish Aesthetic Clinic
1. Introduction
These Terms & Conditions govern all services provided by [Your Clinic Name], an aesthetic clinic based in Rochester, UK. By booking an appointment, attending a consultation, or receiving treatment, you agree to these terms. Please read them carefully before proceeding with any service.
2. Eligibility for Treatment
• Clients must be 18 years or older to receive treatment.
• Proof of age may be requested.
• Treatments are provided at the practitioner’s discretion based on suitability, safety, and medical history.
3. Consultations & Medical Disclosure
• All clients must complete a medical consultation form before treatment.
• You agree to provide accurate, complete, and up‑to‑date information regarding your health, medications, allergies, and previous treatments.
• Failure to disclose relevant information may increase the risk of complications.
• The practitioner reserves the right to decline or postpone treatment if it is deemed unsafe or unsuitable.
4. Skin Types & Specialist Focus
• The clinic specialises in treating Black skin and richly melanated skin, while providing safe and effective treatments for all skin types across the Fitzpatrick scale I–VI.
• Treatment plans are tailored individually, and results may vary depending on skin type, condition, and lifestyle factors.
5. Treatment Expectations & Results
• Aesthetic treatments aim to improve appearance but cannot guarantee specific results.
• Multiple sessions may be required depending on the condition being treated.
• Results vary between individuals due to skin type, healing response, and adherence to aftercare.
• Before‑and‑after photos may be taken for clinical documentation and progress tracking.
6. Payment & Booking Policy
• Full payment or a deposit may be required at the time of booking.
• Payments are non‑refundable unless otherwise stated.
• Prices are subject to change without notice, but confirmed bookings will be honoured at the agreed rate.
7. Cancellation & Rescheduling
• At least 48 hours’ notice is required to cancel or reschedule an appointment.
• Cancellations with less than 48 hours’ notice may result in loss of deposit or a cancellation fee.
• Missed appointments (“no‑shows”) may be charged at the full treatment cost.
8. Contraindications & Practitioner Rights
• The practitioner may refuse treatment if:
• You are pregnant or breastfeeding (depending on treatment).
• You have a medical condition that makes treatment unsafe.
• You appear unwell, intoxicated, or unable to provide informed consent.
• This is to ensure client safety and uphold professional standards.
9. Aftercare & Client Responsibility
• You will receive personalised aftercare instructions following your treatment.
• You agree to follow these instructions carefully to minimise risks and optimise results.
• The clinic is not liable for complications arising from failure to follow aftercare guidance.
10. Adverse Reactions & Complications
• While every effort is made to ensure safety, all aesthetic treatments carry some risk.
• Possible side effects will be explained during your consultation.
• If you experience unexpected or concerning symptoms, you must contact the clinic promptly or seek medical attention.
11. Refunds & Complaints
• Refunds are not provided for completed treatments, as results vary between individuals.
• If you are dissatisfied, please contact the clinic within 7 days so concerns can be addressed.
• Complaints will be handled professionally and in line with clinic policy.
12. Privacy & Data Protection
• All personal and medical information is kept confidential and stored securely in accordance with UK GDPR.
• Information will not be shared with third parties except where required by law or with your explicit consent.
13. Photography & Marketing
• Clinical photographs may be taken for documentation.
• Images will only be used for marketing with your written consent.
• You may withdraw consent at any time.
14. Liability
• The clinic accepts no responsibility for loss, damage, or injury unless caused by proven negligence.
• Clients are responsible for ensuring they follow pre‑treatment and aftercare instructions.
15. Amendments
• These Terms & Conditions may be updated periodically.
• The version published on the clinic’s website or provided at the time of booking will apply.